Support
Help and contact
You can reach me directly, no account needed. Write in the chat or by email, and I'll reply personally.
Chat
Open the chat in the bottom right. Your conversations stay there, and my reply shows up right in the chat.
Prefer email? Write to this address.
framesphere@gmx.netUsually answered within 1 business day, in English or German.
AI connections (Claude, ChatGPT)
- Claude or ChatGPT only show “system_status”
- The tools come from the desktop app. Start FrameTrain and turn on remote access under Settings > AI connections.
- Connecting shows an error
- Remove the connector in your assistant, add it again with https://frame-train.com/api/mcp, and sign in with your FrameTrain account.
- How do I revoke access?
- Disconnect individual assistants in the dashboard under AI connections. In the app, revoke remembered approvals under Settings > AI connections.
- Is my data sent to Claude or ChatGPT?
- Only the results of the tools the assistant calls. Training data and models stay on your computer. You confirm sensitive actions in the app.
More help
With an account, your conversations also appear in the dashboard and in the app under Settings > Support.